Privacy Policy

Last updated: January 2025

Introduction

Book-it Consulting (Pty) Ltd ("we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us through:

  • Contact forms on our website
  • Email correspondence
  • Phone calls and consultations
  • Service engagement and agreements

This information may include your name, email address, phone number, company name, and any other details you choose to provide in your message or enquiry.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested information
  • Deliver our accounting and tax services
  • Communicate with you about your account or services
  • Comply with legal and regulatory requirements
  • Improve our services and website experience

Cookies and Analytics

This website does not currently use cookies or third-party analytics tools. We do not track your browsing behaviour or collect data beyond what you voluntarily provide through contact forms.

If we introduce cookies or analytics in future, we will update this policy and, where required, obtain your consent.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All client data related to our accounting services is stored securely in compliance with POPIA (Protection of Personal Information Act) requirements.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. For accounting and tax records, this is typically a minimum of 5 years as required by South African tax legislation.

Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to processing of your personal information
  • Withdraw consent for data processing

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as required by law or when necessary to provide our services (such as sharing information with SARS for tax compliance purposes).

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.